Frequently Asked Questions

Our average production lead time is around 2–3 months after all materials are fully available. The exact timeline may vary depending on product type, order quantity, workmanship details, and material preparation.

Yes. Green Sun supports custom and export orders for international buyers, brands, importers, and retailers. Production capacity depends on product design, order quantity, material availability, and the level of handwork required.

For each order, we review the requirements carefully and suggest a suitable production plan.

We try to support customers as flexibly as possible. However, the MOQ may depend on product type, material sourcing, supplier requirements, and production feasibility.

Please share your product details and expected quantity, and our team will review and advise the most workable solution.

We review order requirements, material availability, sampling status, and production schedule before confirming delivery time.

During production, we follow the workflow closely and keep communication with customers clear and timely to help ensure reliable delivery.

Quality is checked through key stages, from material preparation and sampling to production, finishing, packing, and final review.

Approved samples are used as references for size, color, materials, workmanship, and finishing details to maintain consistency in bulk production.

Yes. Samples can be made for buyer review and approval before bulk production.

Sample cost, lead time, and feasibility may vary depending on product design, materials, embroidery or handwork details, and customization requirements.